These terms
and conditions apply to those who purchase our training services.
You accept
that by purchasing any of our services, you agree to be bound by these terms
and conditions.
RD Training
Academy Ltd warrants to provide the services with all the care and skill to be
executed of a qualified and competent contractor experienced in undertaking
services of the same kind as the training.
COURSE FEES Fees quoted
are not VAT inclusive. No VAT is currently charged.
BOOKINGS We will
accept your booking verbally, but it must be confirmed within 48 hours by a confirmation
email, including purchase order details.
These will be accompanied by a 50% deposit.
TERMS Outstanding
balance fees to be paid within 14 days of course completion.
Certificates
will be dispatched on payment in full being received.
Payment not
received within 14 days of course completion will result in course results
being cancelled and certificates destroyed.
CANCELLATIONS You
have 14 calendar days to cancel the booking contract under the Consumer
Contracts Regulations. The cooling-off period starts on receipt of the deposit.
Cancellations of bookings
received by email within 21 days of the start of the course will receive a full
refund of the course fee.
Cancellations of bookings
received by email within 14 days of the start of the course will receive a 50%
refund of the course fee.
Cancellations of bookings
received by email within 7 days of the start of the course will forfeit the course
fee.
If our
instructor attends your site to conduct a booked course and is unable to do so
due to a lack of facilities, operators or any other failure, which is your
responsibility, fees will be payable in full.
OPERATOR
REQUIREMENTS All
operators are to attend with ID.
PPE as
required by the Customer is to be worn at all times as required.
Companies
booking RD Training Academy Ltd are to ensure that the fitness of lift truck
operators are physically capable of operating the machine safely and completing
the training.
Any
questions relating to health should be addressed with RD Training Academy Ltd
prior to the commencement of the course. Operators attending the course and
unable to physically compete training will be removed, the Company notified,
and no refund will be issued.
Guidance
may be obtained from HSE.
Frequently
asked questions - Lift trucks (hse.gov.uk)
COURSE
VENUE Our instructor will normally attend 08.00, unless with prior agreement between
RD Training Academy Ltd and the Customer, and will require the following
facilities:
1. Where RD Training Academy Ltd is
required to perform services on Customers premises, the Customer agrees to
provide machinery that is in good working order throughout and which conforms
to current legislative requirements, e.g., that LOLER Certificates are current
and that certain facilities and resources will need to be available for the
duration of the training, including: An
appropriately installed industrial racking system that is free from damage and
suitable for the types of palletised
loads used during training.
Pallet
locations at three heights, with the highest at a minimum 3m (9ft 9 inches), or
suitable alternatives Sufficient
quantity of palletised loads of varying types, weights and sizes – all in good
condition and appropriate
to the racking system (if applicable) and equipment used. Sufficient
quantity of unladen pallets, cones or barrels for manoeuvring exercises.
2. Courses may require access to
the main work area, our instructor will arrange times.
3. A suitable training room will be
required for the duration of the course, for the completion of the theory
subjects and for course administration.
Tables
and chairs.
Well
lit, heated and ventilated.
Power
supply for laptop, have a TV or Screen for presentations.
Whiteboard
or flipchart if required.
4. Customers agreement that
operators will be made available for the duration of the course. Operators
unable to complete the course, due to avoidable Customer requirements, will
result in the course termination. We welcome students with disabilities, but it
remains the Customer’s responsibility to ensure that they are appropriately
supported in their workplace.
5. Completed Authority to Operate
form completed and returned prior to the commencement of the course.
6. Where RD Training Academy Ltd is
required to perform the services on Customer premises, the Customer agrees to
provide a full and safe working environment for RD Training Academy Ltd staff
and contractors including any additional relevant safety wear and equipment as
may be necessary in performing the required services.
NON-ATTENDANCE If a delegate does not attend a
course, and RD Training Academy Ltd have not previously been informed, the full
course fee remains payable.
TERMOINATION OF AGREEMENT This
Agreement will continue to apply to all training arrangements provided to the
Customer until such time that terms and conditions are changed.
RD Training Academy Ltd may at its discretion terminate or suspend this
Agreement upon 10 days’ notice to the Customer if:
a) the Customer
ceases to trade or otherwise terminates business operations;
b) becomes insolvent
or seeks protection under any bankruptcy, receivership, trust deed, creditor’s
arrangement, composition
or comparable proceeding or any proceeding is instituted against the Customer;
c) fails to make
payment in accordance with the terms and conditions of this Agreement.
FORCE MAJEURE RD Training Academy Ltd shall be
entitled to delay or cancel delivery of any services or to reduce the amount of
services delivered if it is prevented from or hindered or delayed in the
provision of services through any circumstances beyond its reasonable control
including strike, lock-out, accident, war, government action, national
emergency, act of terrorism, protest, riot, civil commotion, explosion, flood,
epidemic, fire.
LIABILITY AND INSURANCE Nothing in
these terms and conditions shall limit or exclude RD Training Academy Ltd
liability for:
a) death or personal
injury caused by its negligence, or the negligence of its employees, agents or
sub-contractors;
b) fraud or
fraudulent misrepresentation; or
c) breach of the
terms implied by section 2 of the Supply of Goods and Services Act 1982 (title
and quiet possession).
RD Training Academy Ltd aggregate liability including the liability of their
partners, agents, subcontractors and employees in respect of any services
provided to the Customer by RD Training Academy Ltd in connection with your
service contract will be limited to the total fees payable by the Customer for
the service.
RD Training Ltd shall not be liable to the Customer in respect of any event of
default for loss of profits, goodwill or any type of indirect or consequential
loss, including the acts or omissions of the Customer, even if RD Training
Academy Ltd had been advised of the possibility of the Customer incurring the
same.
Advice is provided in good faith, but without responsibility.
The Customer shall to the fullest extent permitted in law, indemnify and hold
harmless RD Training Academy Ltd and its Third Parties from and against any and
all claims, damages, losses or expense, arising out of, or resulting from, any
injury or damage sustained on the Customer’s premises, for which the Customer
is responsible.
RD Training Academy Ltd reserves the right to
modify and vary any course content or personnel from time to time
